Currently all items are shipped in the UK only via Royal Mail 2nd class small parcel or large letter. The cost of shipping is based on weight
For example 1 - 2 Mugs cost £3.00.
3 - 6 mugs cost = to or <£5.50 to ship via Royal Mail or Hermes.
All shipping costs are added to your order at the check out if not otherwise specified.
You may return most new, unopened items within 14 days of delivery for a full refund or replacement of faulty goods. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order or to issue a refund.